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3 responses
OK, is this a wired or wirless device? If it is wireless, is it your wifi gateway, or the ISP? If it is the ISP, contact them as you are already paying for tech support. If it is yours, then you need to log into the router, and try some ping tests to see if the wifi device is accessing the ISP network. Can you plug the device into the ISP router, and browse? If so, then your wifi is mangled, and you need to contact whoever set it up for you!
Ambucias
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Sep 27, 2017 at 04:39 PM
Sep 27, 2017 at 04:39 PM
Try this one:
Go to command prompt
In the Black Command Box Type: netsh int ip reset c:\resetlog.txt
Hit Enter Key
Restart the computer and try to log in and browse the Internet.
If the problem persists, continue using these steps.
In command prompt
In Black Command Box Type: netsh winsock reset
Hit Enter Key
Restart Computer
Go to command prompt
In the Black Command Box Type: netsh int ip reset c:\resetlog.txt
Hit Enter Key
Restart the computer and try to log in and browse the Internet.
If the problem persists, continue using these steps.
In command prompt
In Black Command Box Type: netsh winsock reset
Hit Enter Key
Restart Computer
Sep 27, 2017 at 04:30 PM
I've just done a few ping tests and they show up fine, and also when I connect through Ethernet the same problem keeps happening.