Connected to internet but can't browse Closed

Question

My lap top will not open Firefox it gives me the message that it cannot find browser in addition it will open in Internet but that is all, I am wondering if the cause is my operating software as there was a message when I tried an alternative browser that it was not recognised

Ambucias · Answer

Hi

What is your operating system?

What other browser have you tried?

How do you know that internet is connected ?

John730 · Answer

Thanks for your quick reply, my operating systems WindowsVista Home Basic

I've tried Firefox of course and alsoGoogle Chrome but in each case I get a 
Server not Found message
I use virginmedia and I know that the Internet is connecting as I am able to use my IPad and my mobile tells it is connected to the Internet.
When I try to connect on my lap top nothing happens
Regards 
John

Ambucias · Answer

Hi

I have changed the title of your thread.

Try this:

Go to command prompt
In the Black Command Box Type: netsh int ip reset c:\resetlog.txt

Hit Enter Key

Restart the computer and try to log in and browse the Internet.

If the problem persists, continue using these steps.
In command prompt

In Black Command Box Type: netsh winsock reset

Hit Enter Key

Restart Computer

Connected to internet but can't browse

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