Menu

HP Pavilion g7 notebook battery not detected [Closed]

Report
Posts
2
Registration date
Saturday October 28, 2017
Status
Member
Last seen
October 29, 2017
 -
Ambucias
Posts
51375
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
December 12, 2019
 -
when I upgraded to windows 10 my HP laptop suddenly lost ability to detect the presence of a battery, we even tried a brand new one, it says "no battery detected". Now it only works when plugged in. Any fix for this?
See more
Answer 1
Posts
51375
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
December 12, 2019
 13506
Hi

Have you tested with a brand new battery?
Answer 2
Posts
2
Registration date
Saturday October 28, 2017
Status
Member
Last seen
October 29, 2017
yes! even a brand new battery, it did not detect. What could it be? It was fine until I (regrettably) upgraded to win10--after the included test verified the computer could handle win10...
Answer 3
Posts
51375
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
December 12, 2019
 13506
I found this that may help you:

https://support.hp.com/in-en/document/c01702473

Good luck
Ask a question