HP Pavilion g7 notebook battery not detected

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applejill Posts 2 Registration date Saturday October 28, 2017 Status Member Last seen October 29, 2017 - Updated on Oct 29, 2017 at 06:19 AM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Oct 29, 2017 at 04:12 PM
when I upgraded to windows 10 my HP laptop suddenly lost ability to detect the presence of a battery, we even tried a brand new one, it says "no battery detected". Now it only works when plugged in. Any fix for this?
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3 responses

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,167
Oct 29, 2017 at 06:19 AM
Hi

Have you tested with a brand new battery?