HP Pavilion g7 notebook battery not detected

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applejill
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- Updated on Oct 29, 2017 at 06:19 AM
Ambucias
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- Oct 29, 2017 at 04:12 PM
when I upgraded to windows 10 my HP laptop suddenly lost ability to detect the presence of a battery, we even tried a brand new one, it says "no battery detected". Now it only works when plugged in. Any fix for this?

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Ambucias
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Oct 29, 2017 at 06:19 AM
Hi

Have you tested with a brand new battery?
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applejill
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Oct 29, 2017 at 09:56 AM
yes! even a brand new battery, it did not detect. What could it be? It was fine until I (regrettably) upgraded to win10--after the included test verified the computer could handle win10...
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Ambucias
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Oct 29, 2017 at 04:12 PM
I found this that may help you:

https://support.hp.com/in-en/document/c01702473

Good luck
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