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Unable to Confirm Facebook account identity on another computer

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alekya - Nov 13, 2017 at 02:25 AM
 Deepak - Apr 11, 2019 at 05:09 PM
Hello,

We have a business Facebook account, at present we are unable to login to that account. It is asking that

Confirm your identity on another computer

Confirm your identity
To continue, please confirm your identity on a phone or computer that you've used before.

I tried with all previous used computers and phone's still am unable to access my account.

Please help us to resolve this problem. We have a business page with that account and i,e important one for us.

Thanks!
Related:

1 response

Answer 1 / 1
Ambucias Posts 47312 Registration date Monday February 1, 2010 Status Moderator Last seen March 28, 2026 11,166
Nov 13, 2017 at 04:57 PM
Hi

Sorry! Here at CCM, we cannot help you with a business account. As a business account owner you must have contacts with Facebook which can provide you better user support.

Sorry!
Danbot02
Dec 28, 2018 at 05:23 AM
I have the same thing but mines a personal account, what do i do?
Osama > Danbot02
Apr 7, 2019 at 01:01 PM
did you solve the problem?
Deepak > Danbot02
Apr 11, 2019 at 05:09 PM
I have also the same problem with my personal Facebook account

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