Confirm my identity on a device I've used before [Solved]

Report
-
David Webb
Posts
553
Registration date
Monday November 25, 2019
Status
Administrator
Last seen
February 13, 2020
-
Hello,

I have a facebook account, at present, i am unable to login to that account. It is asking that

Confirm your identity on another computer and asked to upload the ID for verification

Confirm your identity
To continue, please confirm your identity on a phone or computer that you've used before.

I tried and uploaded my passport for ID picture, but still, it asking the same again

Please help me to resolve this problem.

Thanks!

3 replies

Posts
553
Registration date
Monday November 25, 2019
Status
Administrator
Last seen
February 13, 2020
504
Hello, this question was resolved here: https://ccm.net/forum/affich-917798-facebook-identity-not-confirmed#answers

It would appear that they managed to get in contact with Facebook support and resolved the issue after providing copies of their ID in order to prove their identity.

Let me know if this helps,

David
2
Thank you

Glad we were able to help! Love us? Write us a review! Rate CCM

CCM 4348 users have said thank you to us this month

Posts
51394
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
February 5, 2020
14,149
Hi

Where have you tried to upload your document? Have you checked for a Facebook email?
It is still not solve
Ambucias
Posts
51394
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
February 5, 2020
14,149
You have not answered my questions.