Confirm my identity on a device I've used before [Solved]

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Hello,

I have a facebook account, at present, i am unable to login to that account. It is asking that

Confirm your identity on another computer and asked to upload the ID for verification

Confirm your identity
To continue, please confirm your identity on a phone or computer that you've used before.

I tried and uploaded my passport for ID picture, but still, it asking the same again

Please help me to resolve this problem.

Thanks!
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3 replies

Best answer
approved by Aoife McCambridge on Dec 2, 2019
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Thank you
Hello, this question was resolved here: https://ccm.net/forum/affich-917798-facebook-identity-not-confirmed#answers

It would appear that they managed to get in contact with Facebook support and resolved the issue after providing copies of their ID in order to prove their identity.

Let me know if this helps,

David
David Webb

Content Editor and Community Manager - CCM.net

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Thank you
Hi

Where have you tried to upload your document? Have you checked for a Facebook email?
Respond to Ambucias
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Thank you
It is still not solve
Ambucias
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You have not answered my questions.
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