Confirm my identity on a device I've used before [Solved/Closed]

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Hello,

I have a facebook account, at present, i am unable to login to that account. It is asking that

Confirm your identity on another computer and asked to upload the ID for verification

Confirm your identity
To continue, please confirm your identity on a phone or computer that you've used before.

I tried and uploaded my passport for ID picture, but still, it asking the same again

Please help me to resolve this problem.

Thanks!
Related:

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Hello, this question was resolved here: https://ccm.net/forum/affich-917798-facebook-identity-not-confirmed#answers

It would appear that they managed to get in contact with Facebook support and resolved the issue after providing copies of their ID in order to prove their identity.

Let me know if this helps,

David
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Hi

Where have you tried to upload your document? Have you checked for a Facebook email?
It is still not solve
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You have not answered my questions.