Computer not responding after windows update

Ollie Burrows - Dec 1, 2017 at 02:22 PM - Latest reply: ac3mark 10274 Posts Monday June 3, 2013Registration dateModeratorStatus August 17, 2018 Last seen
- Dec 1, 2017 at 08:06 PM
Hello,
Last night I stupidly turned off my computer whilst it was performing a Windows update, it was increasing its percentage very slowly. This morning I turned it on and the manufacturer logo appeared, then faded to black, I've left it for a while and still no change... Plz halp me!


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Ambucias 54066 Posts Monday February 1, 2010Registration dateModeratorStatus August 18, 2018 Last seen - Dec 1, 2017 at 04:19 PM
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Thank you
Is this a laptop or desktop?
Desktop, do you need any other specs?
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ac3mark 10274 Posts Monday June 3, 2013Registration dateModeratorStatus August 17, 2018 Last seen - Dec 1, 2017 at 07:57 PM
0
Thank you
Turn it on, and keep it on. Specs don't matter if you bricked it by turning off during an update!

Do you have access to the load media of the OS? You may need to re-install. If you turn it on, and after it has "faded to black", you just lightly press the power button, does it immediately turn off, or does it shut down gracefully?

If it shuts down immediatly, then no OS is loading, and you will need to re-install. If it takes 3 or 4 minutes to shut down, then the OS is still doing its thing, and leave it alone next time you boot it up!
Ooooh, haven't thought of that! Well I haven't been patient enough to tell if there was a response from the power button after a few minutes, but I'll sure give it a go. Thanks!
ac3mark 10274 Posts Monday June 3, 2013Registration dateModeratorStatus August 17, 2018 Last seen - Dec 1, 2017 at 08:06 PM
If, it never shuts down, leave it alone too, as it is rebuilding indexes!
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