Previous Topic Next Topic

Cox Com no internet connection

Solved/Closed
Donnakay1313 Posts 2 Registration date Sunday December 17, 2017 Status Member Last seen December 18, 2017 - Updated on Mar 30, 2018 at 01:43 PM
Ambucias Posts 47312 Registration date Monday February 1, 2010 Status Moderator Last seen March 28, 2026 - Dec 18, 2017 at 04:18 PM
Cox Comm. Installed the internet but in unable to connect. It keeps giving me a yellow !. Cox also installed a home phone line however I do not even have a phone to connect to it. They had connected me to dial-up. It should have been a local are connection therefore it has confused my desktop and want connect to a valid IP address. Please Help

1 response

Answer 1 / 1
Ambucias Posts 47312 Registration date Monday February 1, 2010 Status Moderator Last seen March 28, 2026 11,166
Dec 17, 2017 at 06:15 PM
Wow!

It looks like Cox did a poor job. You are paying for their services aren't you ?

What does Cox say about it ? Have you asked them?

They have a contact here, even live support
https://www.cox.com/residential/contactus.html

Good luck
Donnakay1313 Posts 2 Registration date Sunday December 17, 2017 Status Member Last seen December 18, 2017
Dec 18, 2017 at 02:37 PM
That was just part of the story, he was training someone. I have talked to the 1st and 2nd level techs and all they can say is my modem is connecting. I now have 1 box for phone( that I don't have), 1 for cable and now 1 for internet in my living room. The bedroom has no cable now. And haven't bothered to call to see if it's all working. I also have no internet to my desktop and I'm not stopping til I fix it. Lol
Ambucias Posts 47312 Registration date Monday February 1, 2010 Status Moderator Last seen March 28, 2026 11,166 > Donnakay1313 Posts 2 Registration date Sunday December 17, 2017 Status Member Last seen December 18, 2017
Dec 18, 2017 at 04:18 PM
I think that Cox should get their act together. Get tough and ask to speak to a customer service manager.

Similar discussions

Internet connected but webpages won't load
Sarah86 -
AS -

32 responses
My ps3 cant connect to my wireless internet
Nano -
Haku -

6 responses
Connected to the internet but can't browse
Btownhero -
Drazaloth -

25 responses
Fixing Your PS3 Network Connection
Rhino -
Drdealy -

216 responses
Modem is connected but not the internet?
makafalani -
Iamanidiot -

200 responses