Acer Aspire not loading to start up page

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judith - Sep 13, 2018 at 02:24 PM
xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Sep 13, 2018 at 05:01 PM
Hello,

My Acer laptop comes on,and after the start up it goes to Windows loading after which it shows: Acer eRecovery Management (V8.3.4).no mater the option i choose it just loads and comes back to the same acer management page.What do i do?

1 response

xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,826
Sep 13, 2018 at 05:01 PM
It's possible the hard disk is damaged and the BIOS is starting recovery which then fails.

you probably need a new hard disk and a new copy of Windows.

Good Luck
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