Acer Aspire not loading to start up page

Closed
judith - 13 Sep 2018 à 14:24
xpcman Posts 19528 Registration date Wednesday 8 October 2008 Status Contributor Last seen 15 June 2019 - 13 Sep 2018 à 17:01
Hello,

My Acer laptop comes on,and after the start up it goes to Windows loading after which it shows: Acer eRecovery Management (V8.3.4).no mater the option i choose it just loads and comes back to the same acer management page.What do i do?

1 response

xpcman Posts 19528 Registration date Wednesday 8 October 2008 Status Contributor Last seen 15 June 2019 1,824
13 Sep 2018 à 17:01
It's possible the hard disk is damaged and the BIOS is starting recovery which then fails.

you probably need a new hard disk and a new copy of Windows.

Good Luck