Keyboard and touch pad not both not working

Sushanthapa - Updated on Oct 11, 2018 at 04:49 AM
 Blocked Profile - Oct 11, 2018 at 05:25 PM
I have acer aspire laptop.
It was all fine when i shut it down.
When i switch it on it has a problem of not working both touchpad and key board.
I tried srn lock/numlock /pointer lockvdisable/enable but it does not respond any of these..i could do is lock and cant unlock .and force shut down with power button.
Any help please...

1 reply

mahima11 Posts 4 Registration date Monday October 8, 2018 Status Member Last seen October 11, 2018
Oct 11, 2018 at 07:35 AM
hi, many times it happens with as well, generally i do
1. Uninstall the keyboard driver.
2. Reboot the computer (without reinstalling the driver).
3. When it restarts, it should reinstall the driver on its own.
still getting same issue try check with an external keyboard, if it works fine then there must be an issue with keys itself
PLease, do not instruct users to uninstall drivers. YOu don't even know what OS they have!

How can a user uninstall a driver when they don't have access to a keyboard or a mouse!!! Let us think before answering! "Better to Remain Silent and Be Thought a Fool than to Speak and Remove All Doubt"