Keyboard and touch pad not both not working

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I have acer aspire laptop.
It was all fine when i shut it down.
When i switch it on it has a problem of not working both touchpad and key board.
I tried srn lock/numlock /pointer lockvdisable/enable but it does not respond any of these..i could do is lock and cant unlock .and force shut down with power button.
Any help please...
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4
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Monday October 8, 2018
Last seen
October 11, 2018
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Thank you
hi, many times it happens with as well, generally i do
1. Uninstall the keyboard driver.
2. Reboot the computer (without reinstalling the driver).
3. When it restarts, it should reinstall the driver on its own.
still getting same issue try check with an external keyboard, if it works fine then there must be an issue with keys itself
ac3mark
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10939
Registration date
Monday June 3, 2013
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Moderator
Last seen
December 14, 2018
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PLease, do not instruct users to uninstall drivers. YOu don't even know what OS they have!

How can a user uninstall a driver when they don't have access to a keyboard or a mouse!!! Let us think before answering! "Better to Remain Silent and Be Thought a Fool than to Speak and Remove All Doubt"
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