Facebook and Instagram accounts have been hacked

Solved/Closed
Melissaashley - Updated on Jan 1, 2019 at 11:41 AM
Daniel Telele Posts 1227 Registration date Tuesday March 7, 2017 Status Member Last seen November 4, 2021 - Jan 1, 2019 at 11:44 AM
Hello,

Can you please help me my account on Facebook? I have 2 accounts. I use only one which is hacked by someone who is now using my identity. I have reached out numerous times and I kept on trying in the URL. It goes too a completely different page. It's not the resl web page. Also, my Instagram, for the second time in a little over a year, has been hacked. I can't get into it! Someone has changed the email and phone number which I have never had before.

The last time my IG was hacked, someone had just changed the phone number. The Facebook I had for 7 years, had to be completely deleted as my ex had registered phone number. I took the back up in my email for 3 years and I had no idea. Please help!
System Configuration: Android / Chrome 58.0.3029.83

1 reply

Daniel Telele Posts 1227 Registration date Tuesday March 7, 2017 Status Member Last seen November 4, 2021 6,277
Updated on Jan 1, 2019 at 11:45 AM
Hello,

To recover your hacked Facebook account, check out this FAQ. For your Instagram account, you will need to follow the instructions on their help page.

Regards,
1