If you are having trouble logging in to your Facebook account, this can mean a lot of things: your account could have been deactivated, hacked or maybe you simply forgot your password or email address associated with your account. In this article, you will learn how to recover your Facebook account.
How to Recover Your Facebook Account
By Using Your Email Address or Phone Number
To recover your account by using your email address or phone number, go to the
Facebook home page and under the password field click on
Forgotten account? and
type the email address or phone number associated with your Facebook account.
If Facebook recognised your profile automatically, all you’ll have to do is to
reset your password with a confirmation code. Choose whether you want to receive a confirmation code on your email address or telephone number. Select the desired method and press
Continue.
When you receive a code, insert it into the
Enter the Code tab and click
Continue. Now, you can change your Facebook password and reactivate your account.
If Facebook didn’t recognize your profile go to the
Facebook Recover page,
enter your Facebook email address or
phone number to identify your account. Then, follow the instructions above to recover the password and regain access to your account.
What to Do If Your Contact Details Have Changed
In the event that you changed the email address or phone number associated with your Facebook account, the procedure of recovery will take a bit more time and effort.
When you have found your account, but don’t have access to your email address or phone number, click on
No longer have access to these? at the bottom of the pop-up window.
By following the Facebook instructions,
enter your current phone number or email address<bold>/ and click <bold>Continue, so Facebook can get in touch with you.
Next, click on
Reveal my trusted contacts (close friends that can confirm your identity) and type the full name of your chosen contact. If you have written it correctly, Facebook will show you the list of all your trusted contacts and you can
contact them to obtain three security codes.
If all has gone well, all you have to do is to
create your new password and link your Facebook account to a new telephone number or email address.
By Using Facebook Support Contacts
If you still haven’t managed to recover your Facebook account, go to
Facebook Support page,
upload a JPEG photo of your ID or passport,
email address or phone number that was associated with your Facebook account before and click on
Send.
Note If you no longer have access to your email address or phone number, report the situation to security@facebookmail.com and wait for Facebook security and support teams to resolve your problem.
What to Do If Your Facebook Account Has Been Hacked
If your
account has been hacked, the hacker probably changed your password so you can’t sign in. The good news is that you can still recover it with your old password.
First of all,
report that your account has been hacked, and select
My Account Is Compromised. Then, you will be able to use your old password to login and change it.
Note: To secure your account, use complicated passwords, try password manager apps and get used to a two-step authentification process.
Photo – 123rf.com.