Issue with change of contact.

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Thursday June 6, 2019
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June 6, 2019
- - Latest reply: HelpiOS
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6487
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Friday October 30, 2015
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September 21, 2019
- Jun 6, 2019 at 07:48 AM
I have a frustrating issue with an email contact.

Initially I inadvertantly put an email address mthornley@acb.uk.com

After receiving messages that these emails were being rejected I realised I missed a letter and the email should be mthornly@ascb.uk.com.

I deleted the incorrect version and resubmitted the newer correct version.

Despite this when I send an email to this person (which is fairly frequent) it still sends to the incorrect one.

I have looked in the contacts and the old email is not shown but it still sends to this,. I have to check when sending that the two versions shown I select the correct one.

How can I remove the incorrect email please ?

Thamk you
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1 reply

Posts
6487
Registration date
Friday October 30, 2015
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Contributor
Last seen
September 21, 2019
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Thank you
Hi,

When the incorrect email is suggested in the Recipient field, mouse over it and click the cross button.
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