Issue with change of contact.

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Registration date
Thursday June 6, 2019
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June 6, 2019
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HelpiOS
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7742
Registration date
Friday October 30, 2015
Status
Contributor
Last seen
February 19, 2020
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I have a frustrating issue with an email contact.

Initially I inadvertantly put an email address mthornley@acb.uk.com

After receiving messages that these emails were being rejected I realised I missed a letter and the email should be mthornly@ascb.uk.com.

I deleted the incorrect version and resubmitted the newer correct version.

Despite this when I send an email to this person (which is fairly frequent) it still sends to the incorrect one.

I have looked in the contacts and the old email is not shown but it still sends to this,. I have to check when sending that the two versions shown I select the correct one.

How can I remove the incorrect email please ?

Thamk you

1 reply

Posts
7742
Registration date
Friday October 30, 2015
Status
Contributor
Last seen
February 19, 2020
573
Hi,

When the incorrect email is suggested in the Recipient field, mouse over it and click the cross button.