Issue with change of contact.

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Stattovic Posts 1 Registration date Thursday June 6, 2019 Status Member Last seen June 6, 2019 - Jun 6, 2019 at 03:42 AM
HelpiOS Posts 14371 Registration date Friday October 30, 2015 Status Moderator Last seen June 19, 2024 - Jun 6, 2019 at 07:48 AM
I have a frustrating issue with an email contact.

Initially I inadvertantly put an email address mthornley@acb.uk.com

After receiving messages that these emails were being rejected I realised I missed a letter and the email should be mthornly@ascb.uk.com.

I deleted the incorrect version and resubmitted the newer correct version.

Despite this when I send an email to this person (which is fairly frequent) it still sends to the incorrect one.

I have looked in the contacts and the old email is not shown but it still sends to this,. I have to check when sending that the two versions shown I select the correct one.

How can I remove the incorrect email please ?

Thamk you

1 response

HelpiOS Posts 14371 Registration date Friday October 30, 2015 Status Moderator Last seen June 19, 2024 1,879
Jun 6, 2019 at 07:48 AM
Hi,

When the incorrect email is suggested in the Recipient field, mouse over it and click the cross button.
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