Yahoo Mail : Cannot Respond or Sent Emails (but can open Yahoo)

Solved/Closed
Quentin1962 Posts 2 Registration date Monday January 20, 2020 Status Member Last seen January 23, 2020 - Jan 20, 2020 at 05:32 AM
Quentin1962 Posts 2 Registration date Monday January 20, 2020 Status Member Last seen January 23, 2020 - Jan 23, 2020 at 03:14 AM
Dear All

I have a yahoo mail issue which I am unable to resolve.

1. I am unable to respond to mails received

2. I am unable to write a new mail without the "write something..." message appearing.

3. I cannot log in without having to retrieve a code from my phone. Its annoying and wished to log in using my password only

I tried to contact Yahoo Mail but am forced if I wished to make use of their services to subscribe to their pro services which I do not need or want.

Kind regards


Quentin
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2 responses

HelpiOS Posts 14208 Registration date Friday October 30, 2015 Status Moderator Last seen March 2, 2024 1,881
Updated on Jan 22, 2020 at 05:31 PM
Hi Quentin,

To use your password to log in, you must disable the Account Key. To do so, access to your security settings. In "Yahoo Account Key" click Manage and select Disable Account Key.

Regarding the other issues you're facing, try clearing your Web browser's cache and cookies. Also, check if it is up to date.
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Quentin1962 Posts 2 Registration date Monday January 20, 2020 Status Member Last seen January 23, 2020
Jan 23, 2020 at 03:14 AM
Thank you very much this has resolved my issue.
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