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Admin password headache

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lkboone Posts 4 Registration date Monday January 28, 2019 Status Member Last seen June 15, 2020 - Jun 15, 2020 at 08:09 PM
David Webb Posts 3177 Registration date Monday November 25, 2019 Status Administrator Last seen May 15, 2023   - Jun 16, 2020 at 02:41 AM
Ok so been given 2 desktop and a laptop in the past 2 weeks. All with their own issues but one computer at a time
Laptop: main issue screen is shattered. Fine. fixed that by hooking into tv via hdmi
Next. Hit brick wall head first into a password now let me just say all 3 computers bel ok ng to as dead guy. I was given no ingo, no papers or disc just Computers. Been trying to get to where I can reset laptop problem there I cant se the screen to see what to Do all tho it is hooked to tv nothing appears on tv screen till admin password shows up I appreciate as my help
Kim
Oh the laptop is. Acer aspire v5 series
Model no. ZQY
WINDOWS 8

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Answer 1 / 1
David Webb Posts 3177 Registration date Monday November 25, 2019 Status Administrator Last seen May 15, 2023   6,927
Jun 16, 2020 at 02:41 AM
Hello, I found this answer, where they suggest removing the motherboard password for 10 minutes and then reinstalling it... it may help.

Regards
David Webb

Content Editor and Community Manager - CCM.net

2

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