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1 reply
HelpiOS
- Posts
- 9122
- Registration date
- Friday October 30, 2015
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- Moderator
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- November 29, 2020
Hi,
Restart your computer. When you see the sign-in screen, hold the Shift key, click the Power icon and choose Restart. This will allow you to start Windows in Safe mode.
After your PC restarts, select Troubleshoot > Advanced options > Startup Settings > Restart. Then choose the Safe Mode option.
Sign in to your account and open the Start menu. Search for "cmd". Right-click on Command Prompt and choose Run as administrator.
Next, type the command sfc /scannow and press Enter. Once the verification process is completed, type chkdsk c: /f /r to check your hard drive after restarting. Press Enter and restart your computer.
Good luck.
Restart your computer. When you see the sign-in screen, hold the Shift key, click the Power icon and choose Restart. This will allow you to start Windows in Safe mode.
After your PC restarts, select Troubleshoot > Advanced options > Startup Settings > Restart. Then choose the Safe Mode option.
Sign in to your account and open the Start menu. Search for "cmd". Right-click on Command Prompt and choose Run as administrator.
Next, type the command sfc /scannow and press Enter. Once the verification process is completed, type chkdsk c: /f /r to check your hard drive after restarting. Press Enter and restart your computer.
Good luck.
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