I think my iphone is banned from using FacebookClosed

Question

Three days ago ago my personal FB account was banned for breaking the community standards. My Instagram is gone too since it was on the same email, connected to my Facebook account. I tried to contact them using their forms, I even sent them my ID, but nothing happened, so I decided to register a new account.

I successfully registered a new account on my PC, everything works fine there. However, using my iPhone 11 pro max, I am unable to login to Facebook or Messenger using their apps from the App Store. Both shows me “an unexpected error occurred, please try again”

The interesting thing is that I successfully logged in with Messenger to my account using any other phone. Is it possible my iPhone received a hardware ban?

dwebb · Accepted Answer

Hello, I'm not sure Facebook could specifically ban a device... although if they were able to it wouldn't be too much of a surprise. 

They could target a specific IP address... but then as you've said you've been able to connect with your laptop, and other devices it doesn't seem they've done this.

Regards

dwebb · Answer

What you can try to do is log into FB on your phone, but with through the browser, instead of with the App.

If the problem continues with the app, uninstall and reinstall it and see if that helps.

TheRM · Answer

You are correct you handset has been blocked from using the system via your iPhones MEID (you can see this number in general settings) you can change or hoax you meid on a jailbroken iPhone, if you have the same issue on an android handset you can fix this by factory wiping your phone and starting over.

Borith · Answer

I have the same issue now with my 12 Pro Max.

I think my iphone is banned from using Facebook

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