Toshiba laptop is unexpected shutdown

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Friday October 30, 2015
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April 11, 2021
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Hello,

last time when my pc on update i try to shutdown started from that my laptop is unexpected shutdown
please help me how can i solve

System Configuration: Windows / Firefox 42.0

1 reply

Posts
9619
Registration date
Friday October 30, 2015
Status
Moderator
Last seen
April 11, 2021
1,110
Hi,

Shutting down a PC during an update may cause serious damage to the operating system. You can try to repait it by performing the following steps.

Press and hold the Shift key while you select Power > Restart. After your PC restarts, you will see the "Choose an option" screen.

Select Troubleshoot > Advanced Options > Command Prompt.

Type the following:
  • DISM /Online /Cleanup-Image /RestoreHealth

Press Enter.
  • sfc /scannow

Press Enter.

Restart your PC.

In case you still encounter the problem, you will need to backup your data on an external drive and reinstall Windows.

Good luck

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