Toshiba laptop is unexpected shutdown
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gamealex@gmail.com
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7 Apr 2021 à 01:53
HelpiOS Posts 15521 Registration date Friday 30 October 2015 Status Moderator Last seen 10 March 2026 - 7 Apr 2021 à 16:20
HelpiOS Posts 15521 Registration date Friday 30 October 2015 Status Moderator Last seen 10 March 2026 - 7 Apr 2021 à 16:20
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1 response
HelpiOS
Posts
15521
Registration date
Friday 30 October 2015
Status
Moderator
Last seen
10 March 2026
1,879
7 Apr 2021 à 16:20
7 Apr 2021 à 16:20
Hi,
Shutting down a PC during an update may cause serious damage to the operating system. You can try to repait it by performing the following steps.
Press and hold the Shift key while you select Power > Restart. After your PC restarts, you will see the "Choose an option" screen.
Select Troubleshoot > Advanced Options > Command Prompt.
Type the following:
Press Enter.
Press Enter.
Restart your PC.
In case you still encounter the problem, you will need to backup your data on an external drive and reinstall Windows.
Good luck
Shutting down a PC during an update may cause serious damage to the operating system. You can try to repait it by performing the following steps.
Press and hold the Shift key while you select Power > Restart. After your PC restarts, you will see the "Choose an option" screen.
Select Troubleshoot > Advanced Options > Command Prompt.
Type the following:
- DISM /Online /Cleanup-Image /RestoreHealth
Press Enter.
- sfc /scannow
Press Enter.
Restart your PC.
In case you still encounter the problem, you will need to backup your data on an external drive and reinstall Windows.
Good luck
