INSTAGRAM DELETING LOCATIONS FROM NEW AND OLD POSTS

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Instagram

Deadlift400 Posts 7 Registration date Saturday February 27, 2021 Status Member Last seen August 28, 2021 - Feb 27, 2021 at 08:23 PM
Deadlift400 Posts 7 Registration date Saturday February 27, 2021 Status Member Last seen August 28, 2021 - Aug 28, 2021 at 09:42 PM

Hello,

the locations from my posts from 2019-2021 have randomly disappeared. Even when I try to re add the locations, they still disappear. I have a screen recording of the problem that I can send to anyone. It would be appreciated if anyone can help resolve this issue

-Thank you

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5 responses

Answer 1 / 5

Deadlift400 Posts 7 Registration date Saturday February 27, 2021 Status Member Last seen August 28, 2021
Feb 28, 2021 at 11:48 AM

I did that on both ends

Answer 3 / 5

Deadlift400 Posts 7 Registration date Saturday February 27, 2021 Status Member Last seen August 28, 2021
Updated on Feb 28, 2021 at 07:46 PM

I've reported it via the Help Center millions of times. The location don't show up on other people's phones as well

HelpiOS Posts 17760 Status Moderator 1,878
Mar 3, 2021 at 06:20 PM

Take a look at your Instagram Account Settings, you may find an option there that causes the removal of the locations from your posts. Check in particular your Privacy settings.

Also, I found that other users who had the same problem as you were able to resolve it by unlinking their (deactivated) Facebook account from their Instagram account.

Another solution is to log out from Instagram and reset your password, and then log in with your new password.

Deadlift400 Posts 7 Registration date Saturday February 27, 2021 Status Member Last seen August 28, 2021 > HelpiOS Posts 17760 Status Moderator
Mar 4, 2021 at 01:00 PM

I'm having trouble finding the option that causes the removal of the locations. If only this site allowed by to post a screen recording to show what the actual problem is. My Facebook is linked and it isn't deactivated

HelpiOS Posts 17760 Status Moderator 1,878 > Deadlift400 Posts 7 Registration date Saturday February 27, 2021 Status Member Last seen August 28, 2021
Mar 5, 2021 at 04:38 PM

You can't share a screen recording here, but it is possible to attach screenshots by clicking the mountain icon when typing your message. Alternatively, post your screen recording on YouTube as "Unlisted" and post the link here.

kay_batool > HelpiOS Posts 17760 Status Moderator
Aug 26, 2021 at 07:57 AM

Hi i am also having the same problem can you plz help my name is kissa and my instagram username is kay_batool

Deadlift400 Posts 7 Registration date Saturday February 27, 2021 Status Member Last seen August 28, 2021 > kay_batool
Aug 28, 2021 at 09:42 PM

I sent you a follow request there even though my problem still hasn’t gone away

Answer 4 / 5

Deadlift400 Posts 7 Registration date Saturday February 27, 2021 Status Member Last seen August 28, 2021
Mar 7, 2021 at 04:51 PM

https://www.youtube.com/watch?v=z6hfv0Fnf_w

HelpiOS Posts 17760 Status Moderator 1,878
Mar 12, 2021 at 09:50 AM

Is it a personal or business account? If it's a business account, then sign in to the Facebook page that's linked with your Instagram account.

On your Facebook page, click Edit Page Info. Check the box Has a street address and add the address of your business if it's not already the case. Check also Customers visit my business at my street address and save the changes.

Go back to your Instagram account and try tagging your location.

Hope this will work.

Deadlift400 Posts 7 Registration date Saturday February 27, 2021 Status Member Last seen August 28, 2021 > HelpiOS Posts 17760 Status Moderator
Mar 13, 2021 at 11:09 PM

I don't have a facebook page linked to the account

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