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INSTAGRAM DELETING LOCATIONS FROM NEW AND OLD POSTS

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Deadlift400
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 - Feb 27, 2021 at 08:23 PM
Deadlift400
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 - Aug 28, 2021 at 09:42 PM
Hello,

the locations from my posts from 2019-2021 have randomly disappeared. Even when I try to re add the locations, they still disappear. I have a screen recording of the problem that I can send to anyone. It would be appreciated if anyone can help resolve this issue

-Thank you
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Answer 1 / 5
HelpiOS
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Feb 28, 2021 at 10:57 AM
Hi,

I suggest you check if Instagram is up to date and has permission to access your location.
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Answer 2 / 5
Deadlift400
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Feb 28, 2021 at 11:48 AM
I did that on both ends
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Answer 3 / 5
HelpiOS
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Feb 28, 2021 at 06:37 PM
I suppose you've already tried to close the Instagram app and restart the phone?

Have you also tried to access your account from a different device or directly through the Instagram website to see if the problem persists?

If you're facing the problem only with the app, try logging out and back in or even reinstalling it.

Alternatively, you can try to report the problem to Instagram by going to the app's Settings > Help > Report a problem.
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Answer 4 / 5
Deadlift400
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Updated on Feb 28, 2021 at 07:46 PM
I've reported it via the Help Center millions of times. The location don't show up on other people's phones as well
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HelpiOS
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Mar 3, 2021 at 06:20 PM
Take a look at your Instagram Account Settings, you may find an option there that causes the removal of the locations from your posts. Check in particular your Privacy settings.

Also, I found that other users who had the same problem as you were able to resolve it by unlinking their (deactivated) Facebook account from their Instagram account.

Another solution is to log out from Instagram and reset your password, and then log in with your new password.
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Deadlift400
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 > HelpiOS
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Mar 4, 2021 at 01:00 PM
I'm having trouble finding the option that causes the removal of the locations. If only this site allowed by to post a screen recording to show what the actual problem is. My Facebook is linked and it isn't deactivated
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HelpiOS
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 1,801 > Deadlift400
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Mar 5, 2021 at 04:38 PM
You can't share a screen recording here, but it is possible to attach screenshots by clicking the mountain icon when typing your message. Alternatively, post your screen recording on YouTube as "Unlisted" and post the link here.
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kay_batool > HelpiOS
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Aug 26, 2021 at 07:57 AM
Hi i am also having the same problem can you plz help my name is kissa and my instagram username is kay_batool
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Deadlift400
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 > kay_batool
Aug 28, 2021 at 09:42 PM
I sent you a follow request there even though my problem still hasn’t gone away
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Answer 5 / 5
Deadlift400
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Mar 7, 2021 at 04:51 PM
https://www.youtube.com/watch?v=z6hfv0Fnf_w
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HelpiOS
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Mar 12, 2021 at 09:50 AM
Is it a personal or business account? If it's a business account, then sign in to the Facebook page that's linked with your Instagram account.

On your Facebook page, click Edit Page Info. Check the box Has a street address and add the address of your business if it's not already the case. Check also Customers visit my business at my street address and save the changes.

Go back to your Instagram account and try tagging your location.

Hope this will work.
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Deadlift400
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 > HelpiOS
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Mar 13, 2021 at 11:09 PM
I don't have a facebook page linked to the account
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