Chat history lost over a changed number

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Monday November 25, 2019
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October 7, 2021
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Hello,

I changed my phone number on WhatsApp. For some reason, people were not getting my messages so I tried reinstalling the app, knowing everything is backed up on Drive. Unfortunately, WhatsApp was not able to retrieve my chat history because in the morning I changed the number so it didn't match the older number on which everything was backed up. Now I'm trying to find a way to get this chat history from Drive. It's there but I can't access it.
Can anyone help?

Thanks

1 reply

Posts
3179
Registration date
Monday November 25, 2019
Status
Administrator
Last seen
October 7, 2021
6,602
Hello, try putting back in the old sim with the old number and have a read through this article on how to transfer WhatsApp messages to a new phone without losing data.

Regards