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No conversation sounds

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Acrane Posts 1 Registration date Tuesday October 26, 2021 Status Member Last seen October 26, 2021 - Oct 26, 2021 at 01:11 PM
HelpiOS Posts 13487 Registration date Friday October 30, 2015 Status Moderator Last seen May 24, 2023 - Oct 29, 2021 at 08:50 AM
Hello,
For a few days now, my Huawei P30 Pro EMUI 11.0 no longer warns me of incoming whatsapp messages like it used to. Nothing I have done has helped, and as far as I know I've pretty much done everything possible, even fully deleting and reinstalling the app. This is seriously affecting my work. Any ideas? Audio messages work fine

As far as I remember, I did nothing to cause this.


System Configuration: Windows / Firefox 93.0

1 reply

Answer 1 / 1
HelpiOS Posts 13487 Registration date Friday October 30, 2015 Status Moderator Last seen May 24, 2023 1,883
Oct 26, 2021 at 05:04 PM
Hi,

Here are some points to check to make sure that WhatsApp can send you notifications :
  • Check if notifications (especially for conversations) are allowed.
  • Check if WhatsApp is allowed to run in the background.
  • Check if WhatsApp is excluded from battery optimization.
  • Check if an app does not interfere with WhatsApp.
0
Acrane
Oct 27, 2021 at 07:45 AM
Totally worked! You have no idea how thankful I am. Have a great day
0
HelpiOS Posts 13487 Registration date Friday October 30, 2015 Status Moderator Last seen May 24, 2023 1,883 > Acrane
Oct 29, 2021 at 08:50 AM
Glad to see that it worked!
0

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