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Acrane Posts 1 Registration date Tuesday 26 October 2021 Status Member Last seen 26 October 2021 - 26 Oct 2021 à 13:11
HelpiOS Posts 15569 Registration date Friday 30 October 2015 Status Moderator Last seen 2 July 2026 - 29 Oct 2021 à 08:50
Hello,
For a few days now, my Huawei P30 Pro EMUI 11.0 no longer warns me of incoming whatsapp messages like it used to. Nothing I have done has helped, and as far as I know I've pretty much done everything possible, even fully deleting and reinstalling the app. This is seriously affecting my work. Any ideas? Audio messages work fine

As far as I remember, I did nothing to cause this.


System Configuration: Windows / Firefox 93.0

1 response

HelpiOS Posts 15569 Registration date Friday 30 October 2015 Status Moderator Last seen 2 July 2026 1,880
26 Oct 2021 à 17:04
Hi,

Here are some points to check to make sure that WhatsApp can send you notifications :
  • Check if notifications (especially for conversations) are allowed.
  • Check if WhatsApp is allowed to run in the background.
  • Check if WhatsApp is excluded from battery optimization.
  • Check if an app does not interfere with WhatsApp.
Totally worked! You have no idea how thankful I am. Have a great day
HelpiOS Posts 15569 Registration date Friday 30 October 2015 Status Moderator Last seen 2 July 2026 1,880 > Acrane
29 Oct 2021 à 08:50
Glad to see that it worked!