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Not able to access mail on laptop.

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dowlingm28 - Oct 2, 2024 at 11:42 AM
 dowlingm28 - Oct 3, 2024 at 08:06 AM

Hello,

I get the following when trying to access mail on laptop. "message" : "Control character incookie valueor attribute." Cannot therefore get my mail.    I am 85 and not really computer literate, but need help.


Kindle Fire / Silk 128.2.1

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2 responses

Answer 1 / 2
HelpiOS Posts 14450 Registration date Friday October 30, 2015 Status Moderator Last seen October 8, 2024 1,860
Oct 3, 2024 at 06:41 AM

Hi,

First of all, clear all your browser's cookies and cache then try again.

If the issue persists, check if cookies aren't blocked and that Javascript is enabled.

If you need help to do these steps, please let me know your browser's name.

Good luck
0
Answer 2 / 2
dowlingm28
Oct 3, 2024 at 08:06 AM

I have cleared Cache etc and all seems fine now. Thanks everyone.
0

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