Sony VAIO Laptop does not recognize DVD Drive

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Gita - Jul 20, 2009 at 09:15 PM
 TLM - Jun 1, 2010 at 06:22 PM
Hello,
My sony Vaio laptop - model PCG-GRT360ZG does not recognize the DVD recorder/player. I tried to install the driver but it still does not recognize it.

I also cannot play a normal DVD on my laptop.

Gita

2 replies

Blocked Profile
Jul 21, 2009 at 07:01 AM
hi,

if installing the driver still could not solve the problem, then the DVD drive may be faulty.

contact your local Sony dealer to get the driver repaired/replaced.

thank you.
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There is a KNOWN compatibility problem between Windows and iTunes, at least on the Sony VAIO. iTunes commands the user to download new versions of the software, and it requires registry components that are in direct conflict with Windows. Contact Sony to have them walk you though the necessary changes to the registry.
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