My usb ports stopped working

Pat - Jul 23, 2009 at 02:16 PM
 Blocked Profile - Jul 24, 2009 at 02:25 AM
Hello, Recently the usb ports on my PC have stopped first my MP3 player would not charge now none of them work
I only have a usb mouse and have despite unpluging and rebooting and even unplugging PC from power it still will not work. I am now trying to start my computer in safe mode or get into the bios but the F8 button has no effect
the computer boots up OK and the keyboard is working I think because the homepage button works but I amstumped on what to do to fix this. Can anyone help and I am a complete inept when it comes to all things computer so please make it an easy step by step guide I have reached the limit of the little savvy I have.
Hopefully some one will take pity and help.

1 response

Blocked Profile
Jul 24, 2009 at 02:25 AM

check if it is enabled in the BIOS.

to enter the BIOS, press Del key when starting the computer, then allow USB.

this should fix the problem.