Problems installing an external hard drive Closed

Question

Hello,
 i have a 40 gb  a-power external hard drive and i bought it from a friend who suposidly formatted it for a pc
i plug it into my laptop and i get nother. no pop up comes up at the bottom of my screen, nothing in my computer.
my lap top does NOT see the external hard drive at all. it is usb 2.0 and so is my laptop.
please someone help i have to get this thing working asap.
thanks

olfo81 · Answer

Hello There,

Are you using Windows XP service pack 2?

If in case you dont, just download SP2

Download it here:

http://www.microsoft.com/downloads/details.aspx?FamilyId=049C9DBE-3B8E-4F30-8245-9E368D3CDB5A

Then try to plug in the hard drive,

If it doesn't work, Right Click on My Computer, 

Select Manage, Click on device  manager, just locate your hard drive there then it will be better to format it one more time before you use it

Thanks

volvorecycle · Answer

i tried downloading service pak 11 and i must have 3 or something because it said i have a newer update than requested to download.
i cant seem to find it in device manager. what would it be under?
i also went to disk managment and did not see it there either.
i did check with the guy who sold it to me. he confirmed its compatible with pc, but he did test it with mac.

Problems installing an external hard drive

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