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Can't connect to Internet

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Kopper - Aug 25, 2009 at 08:59 AM
 Blocked Profile - Aug 25, 2009 at 09:05 AM
Hello,
Not sure about the forum--novice computer user. I have windows vista on my laptop (wireless--DSL). Problem--I cannot connect to the internet. I called Verizon and asked for help. I was told my NIC card was bad. What confuses me is that the computer says I'm connected. I can't get online with my line but I can connect through an unsecured site. If the NIC card was bad, why can I connect using another line? Please is there anybody out there that can confirm Verizon's diagnosis or help me with this problem? I'd appreciate any help.

1 response

Answer 1 / 1
Blocked Profile
Aug 25, 2009 at 09:05 AM
Dear Sir,

Just try to re-install the network device driver again,

Just use the driver cd you got along with your computer


Thanks

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