cant connect to internet with new laptops Closed

Question

Hello,
i have a laptop which connects to my netgear router fine. (the laptop runs on windows xp) however, i have recently purchased two new laptops (windows vista). My network is recognised on the laptop but when i click connect it says that it can't and gives me no information as to how to connect. 
please help!

sadgurl · Answer

Hello connorako

Does your router have a dhcp server enable? if no, that mean that the laptops have to be configured manually, check if the new laptop have ip address and access to the default gateway when you connect them, are you using a wireless or cable connexion?

connorako · Answer

thanks for the reply
how would i find out if my router has dhcp enable. I looked on 192.168.1.1 but i couldn't see
and i am using a wireless connection, however the connection is fine when i plug in an Ethernet cable

thanks

sadgurl · Answer

if you have access when pluging your cable, i guess the dhcp server is enable, if am not wrong, the problem is from Vista , its security is a bit high, do you use a secure connexion  such as wep?, i think you dont, try using a secure connexion with a wep key

connorako · Answer

i have a network key enabled but i dont get the chance to enter it when trying to connect on the two laptops

sadgurl · Answer

Normally when the network is detected a balloon pop up in the taskbar, click on it, and confirm it to connect, at that point it normally ask you to enter the key

Cant connect to internet with new laptops

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