Can't connect to internet

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frustrated grandma - Sep 9, 2009 at 06:51 AM
dancedhall Posts 3056 Registration date Wednesday May 13, 2009 Status Member Last seen March 12, 2010 - Sep 9, 2009 at 10:54 AM
Hello, While on the internet, the connection was lost and I mistakenly click on "work off line". Now I can't get connected again. I went to the tools icon and unselected "work offline" but I still get the message that it can't find my connection. I have (had) internet access through my phone company but am at a loss as to how to get reconnected.
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1 response

dancedhall Posts 3056 Registration date Wednesday May 13, 2009 Status Member Last seen March 12, 2010 656
Sep 9, 2009 at 10:54 AM
hi there,

try this:

Click on Start then control panel

double click to open network connection

right click on the active lan card and select repair

Open browser and connect to the internet

or

en enter command line

then type ipconfig/ release
/ flushdns
/ renew

Thanks
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