Ipod

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Lida - Dec 23, 2009 at 05:29 AM
Blocked Profile - Dec 25, 2009 at 05:52 AM

Hello,
my iPod nano 4GB silver won't turn on any more and my laptop and itunes won't recognize it. also my serial no. which is 6U734UC3YOP is not correct when i try to send a message to help and support sevice centre. i bought it from Australia and i am in Iran now and i can't go to an apple store. i would be very grateful if you can help me.
Lida, with many thanks

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1 response

Answer 1 / 1

Blocked Profile
Dec 25, 2009 at 05:52 AM

Dear Lida,

Please have the iPod restored by the following means:

https://support.apple.com/en-us/HT201252

and then have the possibility to manage the iPod without

the use of iTunes by these instructions:

https://ccm.net/mobile/ios/1229-how-to-sync-your-iphone-ipad-or-ipod-using-your-computer/

Thank you.

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