Laptop won't start windows

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I have a compaq laptop and when i turn it on it goes through the check and then comes up with the boot load then to a windows did not start successfully screen. it gives me the option to start or reset to last good point or enter safe mode. but anything i click on just brings me back to the same place. Does anyone know how i can get past this? I've tried the f8 key but that doesn't do anything and the f 12 doesn't either. Any help would be greatly appreciated. Thanks

1 reply

Dear Melissa,

Please check whether there isn't any virus causing the


Thank you.