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My ipod

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Hello!
I'm Nedyville, my ipod doesn't go on to play the music or videos. It just gives me a massage of www.ipod.com/support/ipod. But, doesn't even charge.

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Dear Neddyville,

Please try checking if the charger is the faulty device.

Also have the ipod reset following the below instructions

https://support.apple.com/en-us/HT201252

Thanks in advance.
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