Secondary monitor shuts off when laptop close

Solved/Closed

asessio - Updated on Jul 19, 2017 at 06:05 AM
worker - Mar 13, 2019 at 09:00 AM

Hello,
I have a new dell Inspiron laptop. I purchased a Keningston docking station. Everything works fine if my laptop lid is open, but if I close the laptop lid, I lose the display on the monitor attached to the docking station. How can I close the laptop and keep the display on the monitor showing. Any help will be greatly appreciated.

When i close my laptop the monitor turns off
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2 responses

Answer 1 / 2

gavinemb
Updated on Nov 30, 2018 at 12:15 PM

Go to control panel / power options on close the lid link on the left, select do nothing on each of the option battery or plugged in........
take password protection off.....
apply settings......
and then close your laptop wait 10 seconds and move your mouse around.

It took me 2 hours to wait ten seconds....you guys are getting off easier than I did....

Jennie_808
May 26, 2010 at 02:03 AM

Thank you, that worked 'gavinemb' but I am wondering if I put back on the password protection will it do the same?

Catgirl
Jun 22, 2010 at 10:01 AM

Wow! Thank you! Everything was working fine and then, all of a sudden this started happening to me. I used your solution and it works great! Thanks so much!

Answer 2 / 2

Tajammul
Feb 14, 2010 at 02:11 AM

Go to control panel
choose hardware and sound
now choose power options
click on the link what closing the lid does
now at when I close the LID choose the option do nothing for both battery and plugged in