Laptop switches off

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I've had my laptop for about 6months and use it daily. recently i've been experiencing a problem; at random times my fans will cut off my msn will freeze & if im watching something it will freeze for a few seconds, then a window will show for about 5 seconds which says:- " The exception Illegal Instruction. An attempt was made to execute an illegal instruction( 0xc000001d) occured in the application at location 0x63590940. Click on Ok terminate the program. " After which my laptop will shut off. please someone help me with this im on windows xp.

1 reply

Dear Sir,

This should be a problem with the RAM memory, please

have it upgraded in order not to get such difficulty anymore.

You should also check the motherboard for it could be faulty


Thank you.