No Internet connection with new laptop

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Registration date
Tuesday February 9, 2010
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February 10, 2010
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209
Registration date
Tuesday February 9, 2010
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July 26, 2014
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Hello,
I just got a Acer laptop with windows 7, and connot connect to the internet via hard wire or wireless. I have no problems connecting with my Desk top. I also got a NETGEAR router that is setup correctly. My ISP is Comcast and they are not providing any solutions when talking with customer support. I have an appointment with them next week for a technician to come to my house, but I would like to seek help sooner. Anyone who can share advice or experienced similar porblems please help.

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Posts
209
Registration date
Tuesday February 9, 2010
Status
Member
Last seen
July 26, 2014
57
I think if we think 3 thing we can solve problem 1/ once atime re install wireless driver .2/ check your modeam device configuraatin is correct 3/ ur computer modeam isnot damage?