trying to access Safari Closed

Question

Hello I had set up this computer for a friend and we didn't write her admin password down so I reinstalled the OS Disk and all is fine there BUT when i try to go on safari or any other program it asks for the original key i used for the first admin, and i can't remember that... How do i remove or change it?  It wants to do an update on the system but it will not do it because I can't remember the original key.

Thank you for your help.

xpcman · Answer

This is a link to Apples web page giving instruction to reset the admin password if you have the OS X install disk.
https://support.apple.com/en-us/HT202860

Good Luck

AZgal · Answer

appreciate the link.  I've printed both pages and will try to finally fix the pop up pain.

stargazer · Answer

hi there  1st open yr finder then click on yr {hd icon} --> [library] --> [keychains ] delete that what is in there and see what happens

Trying to access Safari

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