Sercuity alert
Closed
deb jean
-
Mar 2, 2010 at 02:45 PM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Mar 4, 2010 at 04:52 PM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Mar 4, 2010 at 04:52 PM
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2 responses
Ambucias
Posts
47356
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
February 15, 2023
11,167
Mar 2, 2010 at 06:01 PM
Mar 2, 2010 at 06:01 PM
Hello Deb Jean,
You are the victim of a rogue virus which is spreading and it is a scam to get to your bank account. It has made hundreds of victims.
It may create further damage to your system including the lost of you internet connection.
The evil application is self protective and will prevent running antimalware tools including Hyjackthis which is a rather simple tool.
(The renaming of the files is to outwit the virus)
Please follow these instructions:
We must first end the security tool process:
1. Download Process Explorer and save it in C:\ folder.
Download link: http://live.sysinternals.com/procexp.exe
2. Rename procexp.exe to explorer.exe and double-click to run it. (To rename, click right on the icon and left on rename. Just type the new name)
3. Select Security Tool process from the list. Should be 4946550101.exe or similar and press "Delete" button to end the process.
4. Close Process Explorer.
5. In case it got corrupted, please delete the Malwarebyte application you have.
6. Re download MalwareBytes anti-malware:
https://ccm.net/downloads/security-and-maintenance/4621-malwarebytes-anti-malware/
7. Rename mbam-setup.exe to explorer.exe and double-click to run it. Install, update and run MalwareBytes anti-malware. Then perform full computer scan and remove all found infections.
Please tell us if you succeeded for we like happy endings.
Best regards
You are the victim of a rogue virus which is spreading and it is a scam to get to your bank account. It has made hundreds of victims.
It may create further damage to your system including the lost of you internet connection.
The evil application is self protective and will prevent running antimalware tools including Hyjackthis which is a rather simple tool.
(The renaming of the files is to outwit the virus)
Please follow these instructions:
We must first end the security tool process:
1. Download Process Explorer and save it in C:\ folder.
Download link: http://live.sysinternals.com/procexp.exe
2. Rename procexp.exe to explorer.exe and double-click to run it. (To rename, click right on the icon and left on rename. Just type the new name)
3. Select Security Tool process from the list. Should be 4946550101.exe or similar and press "Delete" button to end the process.
4. Close Process Explorer.
5. In case it got corrupted, please delete the Malwarebyte application you have.
6. Re download MalwareBytes anti-malware:
https://ccm.net/downloads/security-and-maintenance/4621-malwarebytes-anti-malware/
7. Rename mbam-setup.exe to explorer.exe and double-click to run it. Install, update and run MalwareBytes anti-malware. Then perform full computer scan and remove all found infections.
Please tell us if you succeeded for we like happy endings.
Best regards
Ambucias
Posts
47356
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
February 15, 2023
11,167
Mar 4, 2010 at 04:52 PM
Mar 4, 2010 at 04:52 PM
Hello Deb Jean,
Did the solution we provided solved your security alert and virus problem?
We would certainly like to know.
Should you need further assistance, please let us know.
Regards
Did the solution we provided solved your security alert and virus problem?
We would certainly like to know.
Should you need further assistance, please let us know.
Regards
