WD Passport Essential

Bill - Mar 24, 2010 at 09:30 AM
 Viv - Mar 25, 2010 at 07:07 AM
My computer doesn't acknowledge the USB plug-in of WD Passport Essentail I jusy bought. Tried the "manage" right-click mentioned in discussion & device was not listed - didn't work.

Would greatly appreciate any helpful ideas.

2 responses

closeup22 Posts 8923 Registration date Friday May 15, 2009 Status Member Last seen October 7, 2010 2,099
Mar 25, 2010 at 06:50 AM
Hi there,

Change the data usb cable and try again.

Do you have any other / several items connected to your USB ports?
If yes, It is possible that there is not sufficient power for the WD to detect properly. If not, can you confirm if in the same USB port, a basic USB stick works ok?