WD My Passport Wireless pro. This has never connected to wifi
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mars0477
-
Sep 26, 2021 at 08:57 PM
nathanwirth Posts 324 Registration date Thursday May 22, 2014 Status Member Last seen September 27, 2022 - May 25, 2022 at 05:06 AM
nathanwirth Posts 324 Registration date Thursday May 22, 2014 Status Member Last seen September 27, 2022 - May 25, 2022 at 05:06 AM
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1 reply
nathanwirth
Posts
324
Registration date
Thursday May 22, 2014
Status
Member
Last seen
September 27, 2022
29
May 25, 2022 at 05:06 AM
May 25, 2022 at 05:06 AM
Hi,
I know two things that you can try to resolve your problem. Please read below
Step 1: Check settings & Restart
Make sure Wi-Fi is on. Then turn it off and on again to reconnect.
Make sure the Airplane mode is off. Then turn it on and off again to reconnect.
Press your phone's power button for a few seconds. Then, on your screen, tap Restart. If you don't see "Restart," press and hold the power button for about 30 seconds until your phone restarts.
Step 2: Find the problem type.
Phone: Try connecting to the Wi-Fi network with another device, like a laptop computer or friend's phone. If other devices can use the network, the problem is likely with your phone.
Network: Check whether your phone can connect to another Wi-Fi network, like a friend's house or a public network. If your phone can connect elsewhere, the problem is most likely with the network.
Internet: If your phone connects to the Wi-Fi network but still has no internet, the problem is most likely with your internet connection.
I know two things that you can try to resolve your problem. Please read below
Step 1: Check settings & Restart
Make sure Wi-Fi is on. Then turn it off and on again to reconnect.
Make sure the Airplane mode is off. Then turn it on and off again to reconnect.
Press your phone's power button for a few seconds. Then, on your screen, tap Restart. If you don't see "Restart," press and hold the power button for about 30 seconds until your phone restarts.
Step 2: Find the problem type.
Phone: Try connecting to the Wi-Fi network with another device, like a laptop computer or friend's phone. If other devices can use the network, the problem is likely with your phone.
Network: Check whether your phone can connect to another Wi-Fi network, like a friend's house or a public network. If your phone can connect elsewhere, the problem is most likely with the network.
Internet: If your phone connects to the Wi-Fi network but still has no internet, the problem is most likely with your internet connection.
