WD My Passport Wireless pro. This has never connected to wifi

mars0477 - Sep 26, 2021 at 08:57 PM
nathanwirth
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320
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Thursday May 22, 2014
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- May 25, 2022 at 05:06 AM
Hello, This device has bever connected to wifi. Nor has it ever given a wifi signal for other devices to connect to. This is a $250 paperweight.



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1 reply

nathanwirth
Posts
320
Registration date
Thursday May 22, 2014
Status
Member
Last seen
May 27, 2022
28
May 25, 2022 at 05:06 AM
Hi,

I know two things that you can try to resolve your problem. Please read below

Step 1: Check settings & Restart

Make sure Wi-Fi is on. Then turn it off and on again to reconnect.
Make sure the Airplane mode is off. Then turn it on and off again to reconnect.
Press your phone's power button for a few seconds. Then, on your screen, tap Restart. If you don't see "Restart," press and hold the power button for about 30 seconds until your phone restarts.

Step 2: Find the problem type.

Phone: Try connecting to the Wi-Fi network with another device, like a laptop computer or friend's phone. If other devices can use the network, the problem is likely with your phone.

Network: Check whether your phone can connect to another Wi-Fi network, like a friend's house or a public network. If your phone can connect elsewhere, the problem is most likely with the network.

Internet: If your phone connects to the Wi-Fi network but still has no internet, the problem is most likely with your internet connection.
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