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Acer - Windows XP Loading Problem

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acer_usertrouble Posts 2 Registration date Sunday May 23, 2010 Status Member Last seen May 23, 2010 - May 23, 2010 at 04:40 AM
acer_usertrouble Posts 2 Registration date Sunday May 23, 2010 Status Member Last seen May 23, 2010 - May 23, 2010 at 09:48 AM
Hello,

I am having a problem with my Acer AspireOne.

When I turned on my laptop, the screen stuck at the 'loading windows xp' forever.
I turn off and turn on again, I enter to the screen which allow me to choose the mode.
When I choose safe mode, it led me to a blank pitch black screen.
I had the same problem last time and I use Alt+F10 to solve but that one resulted in all my data gone.
Is there any way to recover my data before I reinstall the whole thing?

Thanks

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May 23, 2010 at 09:23 AM
Hi there,

Yes you can even before and after,well boot from installation cd of windows making a system repair and get in system making backup of data ,else if not possible then after formatting use recovery software and get the data back.

Thanks
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acer_usertrouble Posts 2 Registration date Sunday May 23, 2010 Status Member Last seen May 23, 2010
May 23, 2010 at 09:48 AM
Thanks suff954,

I tried the alt F10, I entered into eRecovery Management, when it tried to Restore, after some time, a message saying Restore Failed (because of an I/O device error). When I use F8 to check on the reason to this start up failure, it prompted that the "windows\system32\config\system" is corrupted.
The notice says "Please try Completely Restore System to Factory Default instead". If I choose this one, does it mean I will lose my data forever? I do not have any CD installation, do we need to purchase this from Acer?
Thanks.
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