If one has an issue with iPod/iPhone detection on Windows 7... It is because Windows 7 uses a MTP driver instead of the USBAAPL. You need to update the driver from pointing to C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers.
It worked for me.
Cheers,
Steve
ok, so I went through the c: programfiles...routine and now im there in "drivers" wondering what to do. how do I update the mtp thing your talking about. please reply asap!
Yes, this works. Go to device manager > portable devices > right click on Apple iPhone and update driver from this location: C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers
Hey Steve, That is what is happening to me as well.. No Ipod touch in windows 7.. You are saying not to point to
C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers but not really saying where you should find the MPT driver to get it to work.. I love windows 7.. It's like way faster then vista but without my ipod working I'm back to running vista :(
Where do you go after that I have 4 icon and one is a word document, one is a security catalouge, and the other two I have to download something to open...
Where do you go after that I have 4 icon and one is a word document, one is a security catalouge, and the other two I have to download something to open...
this solved the problem!! you sir are a diamond!! (for anyone having problems updating the driver to the correct one, go to run and type devmgmt.msc find the device, right click...properties, and update driver, then browse to the above location! worked like a charm!)
When I connected my Ipod to computer it used to do simply nothing. It was not loading, not recognized by Itunes...
What I did was going to System -> Device Manager
There I had the Aplle Ipod USB Driver, but it was not properly installed or something like that, it had a yellow triangle with an exclamation mark.
I plugged out my Ipod, deleted the driver and plugged in the Ipod again.
So the computer automatically installed the needed driver (again, as it did, when I used my Ipod the first time) and everything works...
I guess this works also, if you have an Ipod, that needs a CD to install the driver from.
It looks like you need help @jamie! First, you go to My Computer and right-click anywhere. Then go to Properties and click Device Manager. There you go.
Thankyou so much. It turns out my Apple USB Driver was not installed properly either. Finally, I can put new music on my Ipod. ONce again, Thank you, this was a massive help.
Right if you are having trouble with itunes not picking up the iphone on windows 7 also the ipod. Plug the iphone in to the PC, navigate to "device manager" on your PC (search for it in the menu if you have to). locate "Portable Devices" in the list and below you should se something like "Apple iPhone". Right click and go down to "uninstall" once completed. Remove the iPhone then open iTunes and plug the iPhone back into the PC, the drivers will re-install hopefully allowing you to re-sync your ipod/iphone. Make sure all anti virus and firewalls are disables as they tend to tamper with driver installations.
Not always will you see the Portable Device List. Then you might need to go to Universal Serial Bus Controllers list. Check for items in the list that has the yellow exclamation mark on it meaning the device is not installed properly. Uninstall that and then click on Scan for hardware changes in the Action Menu. Win7 automatically starts installing the proper driver and you should be good to go.
All the above steps should be done while your ipod is still plugged in.
Hi the same thing happened to me. I am a worker at apple. I am a specialist. I know a very lot about computers and some of my companies devices. To make it work a good idea is to take the iPod and then put in a deep fryer. Put half a cup of melted butter onto the iPod then add a half teaspoon of salt. Let it cool for 4-5 min. Then take your iPod charger and connect the USB into the 2.0 or 1.0 USB port and the other part of the iPod charger connect into the fried iPod. Open up your iTunes and it will detect your device as............. DINNER!!!! Now I hope this helped. I take pride in my work and I love helping people with apple's products ;D have a good day and a good dinner ;D
What do u mean by restart? because if I turn it off or try to reboot it the device wont let me do it more than once since its will sitck in that connect-to-itunes screen
It worked for me. I did mistake when disconnecting - I unplugged the usb, without pressing eject button in itunes. So when I plugged in again, restarted, wait for a minute or so and it worked perfectly
"1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
2. Press and hold the Menu and Center (Select) buttons simultaneously until the Apple logo appears, about 6 to 8 seconds. You may need to repeat this step."
Hey guys! I need serious help! I have version 9.1 of itunes and a 3GS iphone on my Windows Vista. My computer recognised my iPhone before, but for some reason it stopped. I tried looking in Device Manager, but the weird thing is I couldn't see anything related iphone or apple. If you would help me, that would be GREAT! And I tried restarting and all of that but it didnt work. AND NOTHING IS WRONG WITH THE CABLE!!!!!!!!!
can you help me! please!
this ipod I am trying to put songs on..
i plugged it in and the computer wont detect it.
iv tried the resetting thing into sick mode it says ok to desconnect but then I wait for it to say "do not disconnect" and it never comes up??
please help
loz1234
x
yeah, how do you force win7 to use the manual apple driver? when I point to that folder, it just tells me in windows' "i-know-better-than-you-do,-you-stupid-human" voice that it thinks the driver *that doesn't work* is still the right one. I mean, if you're manually choosing a folder, windows shouldn't be able to override you like that. sometimes we just know better than you do, oh almighty windows.
Hey,
if you are on Windows, try these steps:
1. Connect iPod to computer.
2. Go to Device Manager > Universal Serial Bus controllers.
3. Look for a device driver named "Apple ...". The driver that the iPod was connected to simply showed up as "USB Mass Storage Device".
4. Select the appropriate driver and click uninstall.
5. Once it's uninstalled, disconnect the iPod and RESTART the machine.
6. Once Windows has started, plug the iPod back in and Windows should recognize it as new hardware and should reinstall the appropriate drivers. Once its successfully done, open itunes and your iPod should show up.
you can downlaod the driver from anywhere. just search in google for a file called usbaapl.sys. download that system file and then copy it into C:\Windows\system32\drivers\
download the file itunesmobiledevice.dll place it into the following C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers it worked for my 3gs I just had to restart it
I was having the same problem as most everyone on this thread: After upgrading to Windows 7, iTunes would no longer detect my iPod Touch or my iPhone. Both devices would show up correctly as devices in Windows if iTunes was not installed. Numerous installs/uninstalls of iTunes did nothing to fix the problem. In desparation, I uninstalled every Apple program (MobileMe, iTunes, QuickTime, Apple Mobile Helper, etc.) from the computer. I then restarted the computer and installed iTunes once again. (I was hoping that somehow one or more of the other programs was the problem - most likely the helper app). Voila! Success! Both my iPod Touch and iPhone are now properly recognized by iTunes and synching as if nothing was ever wrong. Hope this works for some other people as well.
Thank you so much!!
I tried every other advice possible! I updated all my drivers and reinstalled iTunes 100 times.
You're advice has helped so so so so so much!
I m trying what Ragnarx suggested.. Lets c if it works.. Problem is I had installed itunes32 on my Win7-64 and it wont work.. I uninstalled only the itunes and installed the itunes-x64 but an older version, but it wont detect my itouch... So I am working on what he said...
IT WORKSS!!!
I have an ipod touch
i jailbroke it and am selling it on ebay
but I wanted to rid of the jailbrake.
so I cleared everything off the ipod through the ipods settings!
Then I tired turning it back on and it was stuck with the old jailbroken home screen
i tried reseting it several times and plugging it into the comuter several times
it was not being detected by the comuter!
but then I unplugged it.
did a reset by holding the top button and little circle button at bottom!
i did that twice.
then I plugged it in and did it twice
the second time on re boot
DADINGG the magical noise of connection to the ITunes then I did a restore
BADING ! BACK TO NORMAL!
THANK YOU SO MUCH FOR THE INFO!
SAVED ME ABOUT 200 bucks : )
hey! just restart your computer and it should work!! also unplug everything from your USB ports and plug them back in after your computer and itunes has completely restarted!
if it does not turn on or you cant go to home page it just stayes at apple logo try to hold both power and home button until the apple logo pops up then just hold home button those are the steps to restoring ipodtouch or iphone
Well after uninstalling itunes and reinstalling it about 10 times , I reset the ipodabunch of times and still nothing. FINALLY , UNPLUGGED THE IPOD FROM COMPUTER , RESET IT 4 TIMES AND PLUGGED IT IN AGAIN , WORKING GOOD FOR NOW
After you install itunes from apple.com switch off your ipod while you are connected to pc and start again, make sure u r connected to the pc and it will detect as new hard ware found and it should accept it accordingly, keep you itunes also open when u restart.
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I'm on properties after all the (C: .... ) and there are 4 different files under apple mobile devices..which one is it???