Laptop Help

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Wednesday October 8, 2008
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Hello,
I am usually good with computers, but I can't seem to figure out this problem. My computer will startup, but after the Windows Logo pops up instead of the computer going to my destop the screen is black. I can see my arrow and the lights that are normally on are on, but the screen is black. Earlier I had my computer on and the battery almost died, but I plugged it in, I got on the internet and had Itune on at the same time, when I went to close iTune, iTunes wouldn't close, even after I start task manger, so I turned my computer off to see if that would help, but when I restarted it the desktop screen was black. I tried take the battery out and that didn't work. Also it will run on safe mode, but just not normal mode, what can I do. I really don't want to have to take it to get worked on, and I haven't backup all the files lately and don't wanna lose all my information on it. Could it be that it just needs to charge? Please help. Thanks



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Posts
19532
Registration date
Wednesday October 8, 2008
Status
Contributor
Last seen
June 15, 2019
1,915
If the computer will run in "safe mode" then you don't have a battery problem. This is most likely a software problem with Windows. I would Google "windows repair" to find help.

Good Luck