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No internet access but I can surf internet

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Udagama Posts 32 Registration date Sunday 28 March 2010 Status Member Last seen 27 July 2010 - 23 Jul 2010 à 21:30
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 - 27 Jul 2010 à 15:38
Hello,

I use Windows 7. I connect to the internet In Huawei E156G Modem with static IP. My internet connection is OK, everything works, but there is a yellow triangle in the connection icon in tray (Task bar). If I put the cursor over it, I can read: " No internet access" if i click that icon and go to its status i can see "IPv4 and IPv6 Connectivity : No internet connection"
Then i go to "Network and sharing center i can again see no internet connection. I setup my Broadband connection as a "Public connection" If i start Windows network Diagnostic wizard for detect error it also can't detect error.
Related:

3 responses

Réponse 1 / 3
yhanyhan_pinas
23 Jul 2010 à 22:26
you are a modem user..try this it maybe help you this simple way. eject the connection of your internet 1st, then restart your computer with safe mode last plug it in again..if is not find another solution.
Udagama Posts 32 Registration date Sunday 28 March 2010 Status Member Last seen 27 July 2010 41
24 Jul 2010 à 10:17
Its not work
Réponse 2 / 3
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
25 Jul 2010 à 06:34
Hello,

In your hardware, delete the modem completely. Reboot your CPU and windows will detect it again. That should resolve a possible conflict.
Udagama Posts 32 Registration date Sunday 28 March 2010 Status Member Last seen 27 July 2010 41
27 Jul 2010 à 09:26
After i Delete modem driver, then i can't connect to the internet. PC correctly identify modem. but can't connect internet. So what should i do?
Réponse 3 / 3
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
27 Jul 2010 à 15:38
Dear Udagama,

What meant was to delete the modem not the drivers. Now you must reinstall the drivers.

Regards

P.S. We do not live on the same continent, so be patient for the response. You and I both have to get some sleep sometimes.

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