Email Hacked and Identity stolen ?

Solved/Closed
Her Majesty - Sep 3, 2010 at 03:13 AM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Sep 3, 2010 at 05:35 AM
Hello,
I need help. someone hacked into my computer and sent messages to everyone that I had set up a new facebook account through my gmail. I also found out that there maybe a few of the same name people like mine now on facebook and one in gmail with a dot in the middle. I can ascertain the fake ones and I think people who have been contacted from my address book may becomes victime too!!
I immediately informed both facebook and gmail and none of them have answered me or taken any action.
I am afraid my name and other information will be used by a 3rd party and don't know what to do......please help this is a serious matter.




2 responses

Blocked Profile
Sep 3, 2010 at 03:35 AM
Dear Her Majesty,

Please contact the Gmail Support to get free of the trouble.

Thanks in advance.
I did and they haven't even replied my email I sent....how do i know if they got it and know the problem??
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Sep 3, 2010 at 05:35 AM
Your humble Majesty,

Have you tried these links

FACEBOOK

If your Account Has Been Hacked And You Have Access To your Login Email
* Go here: https://ssl.facebook.com/help/contact.php?show_form=hacked_self_recovery

If your Account Has Been Hacked And Your Login Email Has Been Changed
* Go here: https://www.facebook.com/help/

If Your Account Has Been Hacked and You Don't Have Access To Your Login Email
* Go here: https://www.facebook.com/help/

GMAIL

Your account has been hacked.

The instructions to solve your isssue are in these two links:

https://support.google.com/mail/answer/41078?hl=en&visit_id=637146127414841982-26405483&rd=1

For support

https://support.google.com/accounts/troubleshooter/2402620?visit_id=637146112378325234-3261703843&hl=en&rd=3

Good luck