Email Hacked and Identity stolen ?

Solved/Closed
Her Majesty - Sep 3, 2010 at 03:13 AM
Ambucias Posts 47359 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 - Sep 3, 2010 at 05:35 AM
Hello,
I need help. someone hacked into my computer and sent messages to everyone that I had set up a new facebook account through my gmail. I also found out that there maybe a few of the same name people like mine now on facebook and one in gmail with a dot in the middle. I can ascertain the fake ones and I think people who have been contacted from my address book may becomes victime too!!
I immediately informed both facebook and gmail and none of them have answered me or taken any action.
I am afraid my name and other information will be used by a 3rd party and don't know what to do......please help this is a serious matter.




2 replies

Blocked Profile
Sep 3, 2010 at 03:35 AM
Dear Her Majesty,

Please contact the Gmail Support to get free of the trouble.

Thanks in advance.
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I did and they haven't even replied my email I sent....how do i know if they got it and know the problem??
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Ambucias Posts 47359 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,241
Sep 3, 2010 at 05:35 AM
Your humble Majesty,

Have you tried these links

FACEBOOK

If your Account Has Been Hacked And You Have Access To your Login Email
* Go here: https://ssl.facebook.com/help/contact.php?show_form=hacked_self_recovery

If your Account Has Been Hacked And Your Login Email Has Been Changed
* Go here: https://www.facebook.com/help/

If Your Account Has Been Hacked and You Don't Have Access To Your Login Email
* Go here: https://www.facebook.com/help/

GMAIL

Your account has been hacked.

The instructions to solve your isssue are in these two links:

https://support.google.com/mail/answer/41078?hl=en&visit_id=637146127414841982-26405483&rd=1

For support

https://support.google.com/accounts/troubleshooter/2402620?visit_id=637146112378325234-3261703843&hl=en&rd=3

Good luck
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