My Passport Essential

Coreo - Sep 13, 2010 at 10:48 PM
 Blocked Profile - Sep 14, 2010 at 02:09 AM

I recently bought a 320GB My Passport Essential, and the backup software is working well on my Macbook Pro. However, I plugged it into the Windows 7 computer at school (for transferring and printing files), and it says the driver/device could not be installed. I tried unplugging several times but it never showed up on My Computer on the Windows. Anyone have any suggestions? I'd like to be able to transfer files with it. Thanks!


1 reply

Blocked Profile
Sep 14, 2010 at 02:09 AM
Dear Sir,

Please make sure that the driver that you are installing is the right compatible one to your Operating System and also please indicate the complete error message so that we get to see into the matter appropriately.

Thanks in advance.