Sony Laptop - Black Screen with a Cursor [Solved/Closed]

Sage - Oct 20, 2010 at 04:16 PM - Latest reply:  Lord Frankie
- Apr 23, 2015 at 06:27 PM
Hello,
I have had my Sony laptop for about two years. Sunday night it was working perfectly; that night I shut the computer (I admit I did not shut it down like I should have) and left it off the charger (I probably should have put it on the charger...) My computer cannot stand five minutes without the charger.... Anyhow, so the next day, I turn on the computer, but it doesn't turn on! It shows the Sony screen, the the Mircosoft starts to boot, and before it goes to the green/blue page where I can imput my password and access my computer, the screen remained black! The cursor is showing, the keyborad is responsive, my computer even signals that the battery is fine.... Then I realized I hadn't put in the charger, so I did that. And it didn't work. I have taken the battery out. I have taken it out, pressed the power button, etc--with no result. I have turned it off and on--I get the same result... I have done the ALT, CLT, DLT and THAT doesn't work. I have a Psych paper due in a week. I'm desperate, please someone help me...



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Ambucias
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- Aug 3, 2011 at 04:54 AM
3
Thank you
clydeartwork

Have you tried removing the battery, plug your cables and then boot?

Thank you, Ambucias 3

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Thank you
you have vista I think.

on booting keep hitting F8

boot on restore your system

this will help you.
I have the same problem but system restore doesn't work and I even tried to boot from a CD, it does the same thing. Its really frustrating. Please Geniuses Help!!!
I researched and tried every F# option to no avail.
Then I shut down completely and pressed an held down the power button for approx. 15 sec and I finally got a diagnostics screen. I opted for the refreshing my PC. This seemed to worked
Lord Frankie > gps - Apr 23, 2015 at 06:27 PM
Thank you so much!