I cant see the files onMy external hard drive

[Solved/Closed]
Report
-
Posts
19532
Registration date
Wednesday October 8, 2008
Status
Contributor
Last seen
June 15, 2019
-
Hello,
When I plug in my external hard drive (250 GB) My Windows XP computer recognises it, and says that it's found a new USB mass storage device, but when I click 'start', and go into my computer - it doesn't show up anywhere. I've used this hard drive on a mac before, and it's worked fine, but it doesn't seem to work on PC's (or just this computer). I can also eject it, and then the computer says it's ok to safely remove - and I've tried a search and everything, but I can't seem to actually find the icon that will allow me to enter into my hard drive, and access the files. Can anyone please help!!!
Thanks in advance



2 replies

Posts
19532
Registration date
Wednesday October 8, 2008
Status
Contributor
Last seen
June 15, 2019
1,910
If you formatted the drive on the Mac then a PC will not be able to read it. A drive needs to be formatted in FAT32 to be read on both PC and Mac.
Thanks - but how do I format it in FAT32, and will that wipe it completely???
Posts
19532
Registration date
Wednesday October 8, 2008
Status
Contributor
Last seen
June 15, 2019
1,910
yes formatting it in FAT32 will erase all the data.

Microsoft Windows XP limits a FAT32 volume to 32GB it quits formatting when it hits the 32GB mark. You can download this free program - it should allow you to format the whole drive. You can also partition it into a number or FAT32 partitions and NTFS partitions. Good Luck

https://download.cnet.com/EaseUS-Partition-Master-Free-Edition/3000-2248_4-10863346.html?tag=mncol%3Bpop&cdlPid=10982635

Good Luck