Hotmail account blocked

Solved/Closed
ramy - Jan 27, 2011 at 01:49 PM
Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 - Apr 30, 2011 at 05:12 AM
Hello,

please i need help... wanted to open my hotmail they opend a page where they said " your mail has been temporarly blocked " i tried to fix the problem folowing advices and it never worked after many psebelities, once i tried to open it.. it opened but msn was not working it was giving me an error the same thing...so i tried changing my password .. once changed it wont open again with this password please help me i need it
i can open facebook it contains another password is it a hacker?

3 replies

Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,234
Feb 28, 2011 at 04:14 PM
Summer,

If you sent spams or messages to several users at the same time you will not be able to recover your account.

If you did not, you account may have been hacked:

If your MSN/Hotmail Account has been hacked!

If your MSN Account has been hacked, go to MSN email support:
https://support.live.com/eform.aspx?productKey=wlid&ct=eformts&scrx=1

You have to give all informations about your problem and about your identity:
* Your e-mail (the "Windows Live ID").
* Your first name and full name.
* Your date of birth (month / day / year).
* Your country.
* The state, province or department in which you reside.
* Your zip code.
* The IP address of each computer used to access your account, or the most commonly used. To find your IP address, visit : http://www.monip.org/
* The answer to your secret question (if you don't remember it, notify it).
* Emergency address email registered for this account (if no emergency address, notify it).
* Your Internet service provider (at work or at home).
* The date and approximate time of your last login.
* The information below:
o For Windows Live Hotmail user :
? Examples of files names which you created in addition to those existing by defect
? Examples of contacts contained in your address book.
? Examples of old email titles contained in your inbox folders or messages.
o For Windows Live Messenger user :
? Examples of contacts contained in your contact list.
? The nickname under which you appear on Windows Live Messenger.
VERY IMPORTANT ! Write your request in a clear and understandable English, avoiding the SMS language, spelling and abbreviations !

Remember this is the only way you can expect to recover your account!

Good luck
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