Gateway SA1 not starting properly

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Krystal - Feb 10, 2011 at 10:26 AM
 Krystal - Feb 10, 2011 at 11:44 AM
Hello,
I have a 3 year old gateway m-series (SA1) that has been running fine. I haven't used my laptop for about 2 weeks and when I went to go use it there were some issues. The computer started up fine and went to the login in screen, I entered my password and it logged in. Once logged in, it normally loads all of the start up programs, but now it loads the volume, wifi signal, and power battery icon. It is stuck with a "thinking arrow" and not properly loading all of the other programs and I cannot even restart the computer.
Thank you.

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1 response

jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Feb 10, 2011 at 11:13 AM
Hello,

Try this 1

1) When you switch ON your laptop, start tapping the "F8" key to get

"Windows Advanced Options"( if boot menu appears, press "Esc" key and keep

tapping the F8 key)

2) Select "Safe Mode"

3) Click on Start --> Run --> Type --> msconfig and press Enter.

( If you are using Windows Vista or 7 then click on Start --> In search box, type

msconfig and press Enter.)

"System Configuration Utility" will be opened.

In "General" tab --> Select the option "Selective Startup" --> Uncheck the

check box for Process SYSTEM.INI File, Process WIN.INI File and Load Startup

Items. So only "Load System Services" and "Use Original BOOT.INI" options

are selected.

4) Now click on "Services" tab --> Check the checkbox "Hide All Microsoft Services"

--> Now click on "Disable All" --> Click on "OK" button and restart your PC.

5) Log into your window normally and if a window appears regarding the changes

that you have made, check the checkbox "Don't show this message or launch the

System Configuration Utility when Windows start" and click on OK.

If you have successfully started your windows normally then follow the step 1

and enable your serivces in "Services" tab and startup items in "Startup" tab one

by one.

Good Luck
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Hi, thank you this seems to somewhat help, but still seems to be loading something still. Thank you for your help at least I can go on the Internet now.
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