How to restore a Gateway computer to factory settings

Solved/Closed
T - Updated on Jun 16, 2017 at 02:39 AM
 AgSc - Dec 11, 2018 at 06:44 PM
Hello,
have a gateway computer thats filled with spyware. no pop up killer gets rid of it. cant restore using the system restore cause it doesnt work. I cant remember how to factory restore our Gateway computer. Any one know how to???

7 replies

The way to restore Gateways is to hold down the ALT Key and repeatedly hitting f10 then it should bring you to a boot sequence screen then choose the HDD.

Then hold down ALT and repeatedly hit f10 again that should prompt the restore feature for gateway.

If that doesnt work the only way to do it is to boot into windows and run the eRecovery program : Start / Gateway / Gateway Restoration Management.
860
Thanks for the info your post worked perfectly!! I was able to restore from the restore partition, following my customers lack of creating restore disks.
1
Wow. Your answer wa?s the only thing that really worked! Gateway techs wanted to charge me $199 to "fix" it for me. Thank you! Thank you!
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Thanks so much for your help! This worked like a charm!
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Just thought I would acknowledge that I came to the site and really found this solution to work as all post mentioned advance BOOT menu but all I could get was advance startup menu. Alt Gr or right Alt and F10 started recovery Manager
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ty! :)
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