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1 response
Well, try to diagnose first if your computer/laptop can really connect through wifi.
1. Go to Command Prompt as an administrator. (right click the command prompt shortcut and click run as an administrator)
2. Type ping www.yahoo.com. It should give you a bunch of data onscreen. Check the "packets" section: Sent, Received, Lost. Lost should be 0.
3. After that, type tracert www.yahoo.com. It should give you again a bunch of data onscreen. They are ping requests to different routers/access points that your connection goes thru before reaching its destination.
If you receive a negative message (like destination unreachable, or no connection, etc) on no. 2 or no. 3 commands you can try these solution.
1. Go to Command Prompt as an administrator. (right click the command prompt shortcut and click run as an administrator)
2. Type netsh ip int reset resetlog.txt
3. Type netsh winsock reset
4. Reboot for laptop/desktop.
5. Do step number 1 again.
6. Type ipconfig /flushdns
7. Type ipconfig /release
8. Type ipconfig /renew
Try connecting to your wifi again then diagnose your connection again. If you get positive message, try browsing the internet again.
If you can diagnose fine but still can't surf the internet, then you either got a browser problem or a firewall problem. Just delete cache and cookies and try turning off your firewall. See if that works.
1. Go to Command Prompt as an administrator. (right click the command prompt shortcut and click run as an administrator)
2. Type ping www.yahoo.com. It should give you a bunch of data onscreen. Check the "packets" section: Sent, Received, Lost. Lost should be 0.
3. After that, type tracert www.yahoo.com. It should give you again a bunch of data onscreen. They are ping requests to different routers/access points that your connection goes thru before reaching its destination.
If you receive a negative message (like destination unreachable, or no connection, etc) on no. 2 or no. 3 commands you can try these solution.
1. Go to Command Prompt as an administrator. (right click the command prompt shortcut and click run as an administrator)
2. Type netsh ip int reset resetlog.txt
3. Type netsh winsock reset
4. Reboot for laptop/desktop.
5. Do step number 1 again.
6. Type ipconfig /flushdns
7. Type ipconfig /release
8. Type ipconfig /renew
Try connecting to your wifi again then diagnose your connection again. If you get positive message, try browsing the internet again.
If you can diagnose fine but still can't surf the internet, then you either got a browser problem or a firewall problem. Just delete cache and cookies and try turning off your firewall. See if that works.
