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External hard drive disappears

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kevin - May 5, 2011 at 06:45 AM
 Anonymous User - May 8, 2011 at 04:30 AM
Hello,

I have a 400gb ext WD hard drive for back ups which has worked flawlessly for over a year. As of late (about a month) the drive keeps disappearing from the "my computer" list and therefore does not do the backups. Nothing has changed in my settings, it gets a bit frustrating having to unplug and plug the drive in just to see it.

Thanks

1 response

Answer 1 / 1
Anonymous User
May 5, 2011 at 06:56 AM
Hello,

This sound like a cable issue, try to change it and see if the problem still exist.
kevin
May 5, 2011 at 07:36 AM
I may not have the same cable handy, but am going to give it a try, thanks
Anonymous User
May 5, 2011 at 09:24 AM
Ok, let me know anyway!
kevin
May 7, 2011 at 09:11 AM
Tried the cable, no luck. Starting to think the drive is simply failing. If I leave it alone it stays on the "my computer". If I try to access it, the drive either disappears, or the icon changes to local disk with no files.
Anonymous User
May 7, 2011 at 06:10 PM
Is the drive available on Device Manager?
kevin
May 7, 2011 at 07:56 PM
At this second in device manager the drive is present. However, under volume where the information populates, the information indicates 0 capacity. Troubleshoot is of no assistance. In the "my computer" the drive shows as local disk F\ instead of F:\Elements also with 0 volume

Appreciate the effort and assistance

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